Terms & Conditions
Built for Technology

1. Introduction and Acceptance

2. About Intellicryst Technologies

INTELLICRYST TECHNOLOGIES is a proprietary technology business operating from Maharashtra, India. Intellicryst provides technology and professional services that may include software development, web development, mobile application development, SaaS solutions, cloud engineering, DevOps, AI and machine learning, cybersecurity, UI/UX, APIs and integrations, IT consulting, hosting and deployment, maintenance and support, SEO and digital services, and related technology solutions.

3. Services and Scope

The exact services Intellicryst will provide depend on the applicable proposal, quotation, statement of work, communication, or project agreement. General descriptions of services on the website do not constitute a guarantee that every feature, technology, integration, platform, or service will be included in every engagement.

4. Project Scope and Requirements

5. Client Responsibilities

6. Client Delays and Non-Responsiveness

Project timelines depend on timely client cooperation. If a client fails to provide required information, approvals, credentials, content, feedback, payments, or other dependencies, Intellicryst may pause the project and the delivery timeline may be extended accordingly. If a client becomes unresponsive for a reasonable period, Intellicryst may suspend or stop active work until the client resumes communication. Additional work caused by prolonged inactivity, changed requirements, or project reactivation may be subject to revised timelines and fees.

7. Timelines and Delivery

Estimated delivery dates are based on the agreed scope, availability of required information, client responsiveness, third-party dependencies, technical complexity, and other project conditions. Unless a written agreement expressly states otherwise, estimated dates are not guaranteed deadlines. Intellicryst will make commercially reasonable efforts to progress projects according to the agreed plan.

8. Changes and Scope Creep

Requests that materially change approved requirements, designs, workflows, integrations, functionality, platforms, or deliverables may be treated as additional work. Intellicryst may provide a revised estimate, timeline, or quotation before performing such additional work. Intellicryst is not required to provide unlimited revisions or additional features without corresponding agreement on scope, time, and commercial terms.

9. Development, Testing and Acceptance

Clients are expected to review deliverables and provide reasonably prompt feedback. A feature or deliverable may be considered accepted when expressly approved, placed into production by the client, publicly used, or otherwise accepted according to the applicable project agreement. Minor cosmetic differences or issues outside the agreed scope do not automatically constitute failure to deliver the project.

10. Thirty-Day Bug-Fix Period

Unless a project agreement states otherwise, Intellicryst provides a 30-day post-delivery period during which genuine software defects caused by Intellicryst's implementation and falling within the agreed project scope may be corrected without additional development charges. This period does not cover new features, scope changes, third-party failures, client modifications, unsupported environments, misuse, infrastructure changes, or issues caused by external services.

11. Maintenance and Support

Ongoing maintenance, monitoring, updates, security patches, enhancements, technical support, hosting management, and other post-delivery services may be provided under separate commercial arrangements. Unless a separate service-level agreement ("SLA") applies, support is provided on a best-effort basis and Intellicryst does not guarantee uninterrupted availability or a specific response or resolution time.

12. Third-Party Services and Dependencies

13. Client and Third-Party Modifications

Intellicryst is responsible for the work it develops and controls within the agreed scope and applicable warranty or support arrangements. However, Intellicryst is not responsible for failures, downtime, vulnerabilities, data loss, incompatibility, or other issues caused by unauthorized or undocumented changes made by the client, the client's employees, another developer, a third-party vendor, hosting provider, infrastructure provider, or other person outside Intellicryst's control. If such modifications affect a project, investigation, restoration, rollback, or remediation may be treated as additional work.

14. Downtime and External Events

15. Hosting, Domains and Infrastructure

Where hosting, domains, cloud infrastructure, DNS, email services, SSL certificates, databases, storage, or other infrastructure are controlled by the client or another provider, the client remains responsible for maintaining valid accounts, subscriptions, credentials, billing, and access unless Intellicryst has expressly assumed those responsibilities under a separate agreement.

16. Security and Credentials

Clients are responsible for safeguarding credentials, API keys, passwords, account access, recovery methods, and other authentication information under their control. Intellicryst should be informed promptly if credentials are compromised. Intellicryst is not responsible for unauthorized activity resulting from credentials compromised, disclosed, reused, or mishandled outside its reasonable control.

17. Intellectual Property

18. Open-Source and Third-Party Software

Projects may contain open-source software, third-party libraries, SDKs, APIs, fonts, frameworks, plugins, or other externally licensed materials. Such materials remain subject to their applicable licences and terms. Intellicryst does not transfer ownership of third-party intellectual property that it does not own.

19. Portfolio and Promotional Use

Unless a written agreement expressly prohibits it, Intellicryst may identify completed work in its portfolio and marketing materials and may display reasonable screenshots, descriptions, or links for promotional purposes. Intellicryst will not intentionally disclose confidential information solely for portfolio purposes. Where a client requires confidentiality, the applicable agreement should expressly state the relevant restrictions.

20. Payments and Commercial Terms

Payment structures are determined on a project-by-project basis. Depending on the engagement, Intellicryst may use advance payments, milestones, monthly billing, hourly billing, retainers, fixed project fees, subscriptions, or other mutually agreed arrangements. The applicable quotation, invoice, proposal, or project agreement will determine the commercial terms for the relevant engagement.

21. Refunds

22. Project Cancellation and Suspension

Either party may have cancellation or termination rights according to the applicable project agreement. Intellicryst may suspend work where payments are overdue, required information is unavailable, the client becomes unresponsive, project requirements materially change without agreement, or continued work would create legal, security, technical, or commercial concerns.

23. Confidentiality

Each party may receive confidential business, technical, financial, operational, or other non-public information from the other party. The receiving party should use reasonable care to protect such information and use it only for legitimate purposes connected with the business relationship, subject to applicable agreements and law. Information that is already public, independently developed, lawfully received from another source, or required to be disclosed by law may not be treated as confidential solely because it was communicated during a project.

24. Data Protection

Personal information handled through Intellicryst's website or services may be processed in accordance with the Intellicryst Privacy Policy, applicable project agreements, and applicable Indian data-protection and information-technology laws. Clients are responsible for ensuring that data they provide to Intellicryst may lawfully be processed for the requested project and for providing appropriate instructions where Intellicryst processes data on their behalf.

25. Artificial Intelligence and Automated Systems

26. Security Testing and Cybersecurity

Where cybersecurity, penetration testing, vulnerability assessment, or security engineering is part of a project, the exact scope and testing boundaries will be determined by the applicable agreement. Intellicryst does not guarantee that any software or system will remain completely free from vulnerabilities, particularly where third-party infrastructure, dependencies, client modifications, or newly discovered vulnerabilities are involved.

27. App Stores, Platforms and External Approval

Where a project is intended for publication on an app store, marketplace, advertising platform, social network, payment platform, or other third-party service, Intellicryst may assist with technical submission requirements where included in scope. Final approval, continued listing, platform policy compliance, and account status remain subject to the relevant third party. Rejection, suspension, policy changes, or removal by an external platform is not automatically considered a failure by Intellicryst to deliver the technical project.

28. Prohibited and Unlawful Use

Clients may not knowingly use Intellicryst services to facilitate unlawful activity, fraud, unauthorized access, malware distribution, infringement of third-party rights, abuse of systems, or other prohibited activity. Intellicryst may refuse or suspend work where it reasonably believes a requested service would involve unlawful, abusive, unsafe, or materially unethical conduct.

29. Third-Party Links

The Intellicryst website may contain links to third-party websites or services. Such links are provided for convenience and do not constitute an endorsement or guarantee. Intellicryst is not responsible for third-party content, availability, security, policies, or practices.

30. Intellectual Property Infringement by Client Materials

The client is responsible for ensuring that materials, data, designs, images, trademarks, content, software, documents, and instructions supplied to Intellicryst do not unlawfully infringe third-party rights. If a client asks Intellicryst to use or reproduce material without appropriate authorization, the client remains responsible for obtaining the necessary rights and permissions.

31. Warranties and Service Quality

Intellicryst will use reasonable professional skill and care in delivering services within the agreed scope. Except where expressly stated in a written agreement, services are not guaranteed to produce a particular business result, revenue level, search ranking, conversion rate, user growth, security outcome, or uninterrupted availability. The 30-day bug-fix period described in these Terms or the applicable project agreement is the principal general implementation warranty for custom development unless otherwise agreed.

32. No Guarantee of Uninterrupted Service

Technology services inherently depend on networks, infrastructure, software dependencies, hardware, cloud platforms, third-party providers, security systems, and other components. Except where a specific written SLA provides otherwise, Intellicryst does not guarantee that any website, application, API, cloud environment, or software service will operate continuously or without interruption.

33. Limitation of Liability

34. Indemnification

To the extent permitted by applicable law, a client may be responsible for claims, losses, liabilities, costs, or expenses arising from materials, data, instructions, unlawful use, unauthorized content, infringement of third-party rights, or violations caused by the client's actions or omissions. The scope of any contractual indemnity may be further defined in the applicable project agreement.

35. Force Majeure

Intellicryst will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, severe infrastructure failures, internet or network outages, cyber incidents, government actions, legal restrictions, war, civil unrest, strikes, pandemics, utility failures, major cloud or platform outages, or failures of third-party providers.

36. Termination

A project or service may be terminated according to the applicable project agreement. Intellicryst may terminate or suspend services where continued performance would involve non-payment, unlawful conduct, serious security risk, material breach, prolonged non-responsiveness, misuse of services, or other material circumstances. Upon termination, the parties' rights concerning completed and paid deliverables, outstanding payments, confidentiality, intellectual property, liability, and other provisions intended to survive termination will continue as applicable.

37. Spiritual and Humanity-Focused Project Initiative

38. Changes to These Terms

Intellicryst may update these Terms from time to time to reflect changes in our services, business practices, technology, or legal requirements. Updated Terms will be published on this page with a revised "Last Updated" date. Existing project agreements will continue to be governed by their applicable written terms unless the parties expressly agree otherwise.

39. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India. Subject to any mandatory jurisdiction prescribed by applicable law, courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these Terms or services provided by Intellicryst.

40. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to operate to the extent permitted by law.

41. No Waiver

A failure by Intellicryst to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision or any other provision later.

42. Entire Agreement

These Terms, together with the applicable Privacy Policy and any project-specific agreement, proposal, quotation, statement of work, or other written commercial document, constitute the applicable understanding between the parties concerning the relevant services. Project-specific written terms may supplement or replace portions of these general Terms for that engagement.

43. Electronic Acceptance

Where permitted by applicable law, electronic acceptance, email confirmation, digital approval, online acceptance, payment, or commencement of services may constitute evidence of agreement to applicable terms, subject to the specific contractual arrangement between Intellicryst and the client.

44. Contact